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Repairs & Returns

Customer satisfaction is our top priority. Call our helpful customer service team at 425-408-9988 from 6:00 am to 3:30 pm PST M-F

Or email us at

need help with a repair or return?

To receive a Return Merchandise Authorization Number (RMA #):

  1. Call Customer Service direct at 425-408-9988 from 6:00 am to 3:30 pm PST M-F
  2. Or download the RMA form  and email it to
  3. Or fill out our online RMA form below
No item may be returned or sent in for repair without advanced authorization issued by Aseptico.
Read Our Return Policy
After receiving an RMA number, please send returns to:
8333 216th Street SE
Woodinville, WA 98072

Just finished a repair/return?

Aseptico would love to hear your feedback on our process.

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Aseptico is an authorized seller of these great brands

Looking to repair a non-Aseptico product? Please review the manufacturer's warranty that comes with your non-Aseptico product

View Warranty Policies
Aseptico Warranty only Covers Aseptico Made Products
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