International Order Policies

International Customers

Most Aseptico products are CE-marked and Health Canada licensed. However, customers should verify the status of any specific item(s) with their sales representative or local distributor prior to finalizing the purchase. Please contact your local distributor for pricing and availability.

Prices shown in catalog are in U.S. dollars. If you are unsure of the Aseptico distributor in your country, for specific ordering and payment policies, or for general product inquiries, please contact our International Sales Department at int@aseptico.com.

Payment Methods

Aseptico accepts MasterCard, Visa, or American Express for payment. For smaller orders, this is a quicker and less expensive method than wire transfers or letters of credit. Please note that a Credit Card Authorization Form must be completed before any credit card orders are accepted. There are no extra fees for credit card payments.

Returns & Repairs

An RMA number (Return Merchandise Authorization) is required for any product return or repair. Please contact our international sales department to have a number assigned before shipment is made to our facility.

When returning products for repair, please send the entire unit, plus accessories (including motor and handpiece). All Aseptico systems use integrated technology. In order for us to analyze and correct a problem, we must determine which component might be the cause. Additionally, opening the unit will void the manufacturer’s warranty.

Important Reminders

When ordering electrically operated equipment, be sure to specify line voltage and plug type of the country or countries where each unit will be used. This will ensure accurate production of your order. Note that Aseptico equipment that is rated for 220 VAC, 50 Hz is also fully compatible with electrical specifications to 240 VAC, 50 Hz.

Get In Touch

Please contact our international sales team to order if you are outside of the U.S. or Canada, or with any questions you may have about our products.

Call or email us today to discuss your needs and we can provide you with information and a quote.

International Sales
+1-424-408-9302
sgefter@aseptico.com